🔏Use Filament Impersonate

you can use the impersonate to impersonate the user by installing it first

composer require stechstudio/filament-impersonate

now on your filament-users.php config allow shield

"features" => [
    ...
    "impersonate" => [
        'active'=> true,
        'redirect' => '/app',
    ],
],

now clear your config

php artisan config:cache

for more information check the Filament Impersonate